Technology

Become a Digital Citizen: An Approach to Responsible AI Use

The headline reads: “New York lawyers sanctioned for using fake ChatGPT cases in legal brief”

According to Reuters.com, the lawyers included six made-up case citations in a legal brief they submitted on behalf of a client. The AI chatbot generated fictional cases involving nonexistent airlines and presented them as documented cases. The lawyers, S. Schwartz and P. LoDuca, included this information in a case they were managing. Manhattan U.S. District Judge P. Kevin fined them $5,000 because he found they acted in bad faith. They trusted the technology and did not conduct follow-up research to determine if the AI chatbot’s citations were factual or accurate. “I did not comprehend that ChatGPT could fabricate cases,” Schwartz said, as reported in The Associated Press News.
Like many AI users, they fell into the lure of overreliance and trust in a technology that seems infallible. AI (artificial intelligence) is an incredible technology, but it has flaws and limitations. It has become mainstream and much like the transition from vinyl records to MP3s it is nearly impossible to avoid. One approach to the responsible use of this technology is to understand it and apply ethical and moral practices as you would in real life.

The concept and applications of AI are complex. So, rather than give a step-by-step approach on how to embrace and use artificial intelligence wisely, I will explore the role of digital citizenship in becoming a responsible AI user.

Here are some tips:

Become a digital citizen: Digital citizenship refers to the responsible and ethical use of technology and the internet. It encompasses the behaviours, practices, and attitudes that individuals should adopt when engaging with digital tools and platforms, especially social media and AI. The concept of digital citizenship is especially important in today’s interconnected world, where technology plays a significant role in our lives. I like to say, “Live your digital life as you would your real life”. There are things we simply will not do in life because we understand consequences and cause and effect, so we develop moral, ethical, and practical approaches to navigate life. As digital citizens, we should apply those same principles to technology, especially AI use. By learning and developing an ethical and practical approach to the technology, you will be able to embrace it responsibly and avoid its pitfalls.

Educate yourself and create AI awareness: Develop digital literacy skills, which include knowing how to use digital devices and apps, navigating the internet, and accessing digital information. Digital literacy is the foundation for digital citizenship and responsible AI use. Often, libraries and recreational centers offer free technology classes to the community. Independent or introverted learners can opt to use a plethora of free online resources. However, be wary of sites that try to get you to commit to paid subscriptions or enrollments.

Learn what you can about AI and understand its capabilities and limitations. Never accept information at face value and fact-check any information that is generated. Sadly, misinformation and propaganda are widespread. As such, when using AI tools, be critical of output and cautious of spreading false or misleading information. Also, when using AI tools for content creation, such as generating text, images, or music, ensure that you respect copyright laws and give proper credit where needed. Be cautious about the potential biases in AI algorithms.

Here is a simple test you can try if you have Alexa: ask it if Amazon is a monopoly. The AI assistant will give you a vague response. Alexa will never admit what we know about the global online retailer. It is important to understand, despite how organizations promote AI, that it supports organizations and companies before consumers.

Finally, use your knowledge as a digital citizen to educate your family and friends. As you learn, raise awareness within your circle of influence and alert them if an app or site is suspect. Combat misinformation and promote digital literacy, especially regarding AI.

Protect your Privacy: Become your own armchair cybersecurity analyst. Keep your software and hardware updated and secure by using vetted software such as Norton and MacAfee. Even then, monitor and protect your information and system use. Do not hesitate to disable or block applications if things seem out of place. Limit the amount of data you provide and understand how organizations and companies will use it. Apps and sites will often force or entice you into entering private or demographic data to use them or unlock features. I always avoid any system that asks for information beyond my name and email. If you are uncertain about an app or site, seek out alternatives. Following is a sample of resources you can use to verify apps, sites, and organizations:

  • App Review Websites: Sites like CNET, PCMag, and TechCrunch test software and apps then provide reviews and expert opinions about their legitimacy, reliability, and the sort.
  • Better Business Bureau (BBB): The BBB supplies information about businesses and services, including app developers. You can check if a developer has a BBB profile and review any complaints or ratings associated with them.
  • AlternativeTo: This site suggests alternatives to various apps and is a useful resource to find alternative apps that serve the same purpose. Remember to check any app before registering.
  • Trustpilot: Trustpilot is a platform where users can leave reviews for businesses and services, including apps. It can provide insights into the experiences of other users with a particular app.

Do you remember FaceApp, a popular app which ages one’s selfie? Several years ago, a privacy group raised red flags regarding user data the Russian company that developed FaceApp collected. As it turned out, using the app put individuals at higher risk for the misuse of their personal information.

Be Critical of Information and Think Before You Share: It is important to recognize that misinformation is rampant on the internet. “Like and share” is a trend and people do it without a second thought. Certain users thrive on likes and by sharing you promote their platforms and agendas. Unscrupulous users and groups are using AI to influence behaviour, decision-making, and even to promote political propaganda. Deepfakes have become quite common and AI technology has made the process of creating them easier. A deepfake is a video or image of a person in which their face or body is digitally altered to make them appear as someone else. You will be able to avoid and discount them once you learn how to recognize them. It bears repeating, you should verify the accuracy of information before accepting it as fact and be cautious about sharing unverified or sensational content. Before posting or sharing content online, think about the potential consequences.

Countless years of research and experimentation have culminated into what we are currently witnessing: a technology that has evolved from theoretical to emergent and is continuing to evolve into what some believe will be human-like sentience. AI is the new normal. Using it responsibly is an ongoing effort that requires continuous learning and vigilance. As digital citizens, it is our collective responsibility to ensure that the technology is applied in ways that benefit humanity, respect individual rights, and minimize harm. By following core human principles and the suggestions outlined, we can make a positive impact on this AI-driven, digital world.

Sources:
https://www.reuters.com/legal/new-york-lawyers-sanctioned-using-fake-chatgpt-cases-legal-brief-2023-06-22/#:~:text=Kevin%20Castel%20in%20Manhattan%20ordered,misleading%20statements%20to%20the%20court.%22

https://apnews.com/article/artificial-intelligence-chatgpt-courts-e15023d7e6fdf4f099aa122437dbb59b

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